Picture of water and mountains

How the merged credit union will operate

Administrative office(s)

The head office and registered office for the merged credit union will be the current head office of Beem Credit Union located in Kelowna, British Columbia. Regional Departments that are primarily office functions and non-member-facing positions of the merged credit union will be administered on a distributed workforce model, supported by regional offices that serve key regions of the province. The records office of the merged credit union will be the offices of Edwards, Kenny & Bray LLP, in Vancouver, British Columbia, or such other law firm or location as the merged credit union determines from time to time.

Name and brand

As the Proposed Merger is structured as an asset transfer under Section 16 of the Credit Union Incorporation Act (BC), the legal name of the merged credit union will continue to be “Beem Credit Union”.

However, for a minimum of 18 months following the Proposed Merger, the merged credit union will continue to operate BlueShore Financial branches under the BlueShore Financial brand, as a division of Beem Credit Union. During the 18-month transition period, a market analysis will be conducted to determine how to best bring the brands together with an intention that, over time, the merged credit union will adopt the Beem Credit Union brand across all its trade areas.
 

Branch Locations

The Proposed Merger will create a wide network of approximately 66 branches—along with insurance offices. In time, this will allow members to do their banking wherever it is most convenient for them. We expect to offer members personal, business, commercial, insurance, and wealth management solutions and advice.

Mobile Delivery

A mobile team will deliver mortgage solutions, commercial services, small business banking advice and wealth management. The merged credit union will endeavour to expand on this offering by providing members with better service and employees with increased career opportunities.

Call and Service Centres

The merged credit union will operate call centre(s) that offer members extended hours of service, in addition to a Member Service Centre/Member Hub with the capacity to administer credit, complete transactions, and provide members with complex advice-based solutions.

Products and Services

The merged credit union will focus on providing advice tailored for each member. It will offer a full range of personal and business banking, investment and insurance solutions and, as a larger credit union, there will be heavy emphasis on innovation and introducing new products, services and digital banking enhancements to members that will reduce friction in transactions and improve their member experience.

Patronage & Member Rewards

The merged credit union’s legacy patronage programs will be aligned as part of an overall integration plan.